CHS is defined by its 3 major strengths which in turn positions us as one of the market leaders in the corporate wellness industry - our customer relationship management, our exceptional service delivery and our ability to think outside the square when it comes to program composition and customisation.
This policy provides information on how Corporate Health Solutions (CHS) collects, maintains, uses and discloses your personal information in accordance with the Federal Privacy Act 1988.
Your personal information Personal information held by CHS may include your name, date of birth, current and previous addresses, telephone, mobile and fax numbers, email addresses, occupation, and persons to contact in case of an accident, medical/health information, exercise history and bank account details. We may also hold details of conversations and discussions we may have.
If you choose not to provide us with the personal information we request, we may not be able to provide you with the services you require.
What information do we collect? We will only collect information about you that is necessary for us to perform our functions.
We will always try to do so in a fair, lawful and non-intrusive way.
We will only collect sensitive information such as information relating to your health that is necessary to provide a specific service or product to you.
When you speak to us about your personal affairs, we will minimise the opportunity for other people to overhear our discussions.
How do we collect your personal information? We will collect your personal information directly from you or may use other sources including third parties, tradeshows and telemarketing. We will do our best to tell you if we collect information about you from a third party.
Cookies – We will only use cookies to help you navigate through our website. Cookies are pieces of information that a website can transfer to an individual’s computer hard drive for tracking (site usage) user navigation and customising site information to further improve the user’s experience.
Online forms – When applying for membership or submitting information on our site, we will ask for details such as your name, email address and details of your interests. Some of this information is essential for us to be able to identify accurately who is using the site so that we may be able to respond to your requests and, as such, is indicated by mandatory fields. Other types of information, such as your age, gender, occupation may be collected, but only that which is deemed necessary to perform the function and service.
How do we use your information? We will limit the use of your personal information to that which is necessary in:
• Carrying out our business. This may include recommending, offering or providing you with other products and services that you may need. However you can notify us at anytime if you do not wish to receive these offers.
• Obtaining medical clearances from your medical/health practitioners
• Market research
• Maintaining and developing our business systems
• Fulfilling our legal requirements (eg disclosure to law enforcement agencies or the courts)
Who will use your information? We will not share, sell or trade your personal information to anyone outside CHS without your express permission. However:
We do allow your information to be provided to other organisations i.e., medical/health practitioners who perform functions or operations for us to provide you with our products and services.
We expect them to treat this information with the same high standards of care as CHS.
Your information is secure
We will do our best to ensure that your personal information is kept secure and confidential.
We will:
• Allow only CHS and those who perform services on our behalf to handle your personal information.
• Not retain any of your information for any longer than required to fulfil our business and legal obligations to you
• Keep your personal information accurate and safe.
• Access to your information You can access the personal information we hold about you and request corrections at any time. You can help us to keep your information accurate by keeping us up to date with any changes such as your name, telephone numbers and/or address.
Contacting Us
CHS is committed to protecting your private information. You may contact us at any time if you have any questions about our Privacy Policy and procedures:
Corporate Health Solutions Pty Ltd
ACN 095 532 317
